Cancelling your subscription

How cancellation works and what happens to your account

Cancel your subscription at any time from Settings → Billing by clicking Cancel subscription. This opens the Stripe billing portal where the cancellation is processed.

Access after cancellation

Cancellation takes effect at the end of your current billing period. You retain full access to your plan's features and credits until then. After the period ends, your account downgrades to the free plan (50 credits/month).

What happens to your data

All your projects, PRDs, tickets, and generated content are retained on the free plan. You can view all previous work but cannot run new AI operations without credits.

Resubscribing

To resubscribe after cancellation, go to Settings → Billing and choose a new plan. A fresh 15-day trial is not offered for returning customers.

Can't find what you need?

Send us a message — we reply within 2 business days. Or check the Known Issues page for platform-wide issues.

We reply to all support requests within 2 business days.